PRIVACY POLICY

Thank you for visiting and shopping at Undergrowth LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website www.undergrowth.co (“Site”), purchase our products, or interact with us online.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

Effective Date: February 13, 2026

1. Information We Collect

We may collect information that you provide directly to us, including:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment services)

Account & Order Information

Order history
Customer account preferences
Communication preferences

Automatically Collected Information

When you visit the Site, we may collect certain information automatically through cookies and similar technologies, such as:

IP address
Browser type and version
Pages viewed
Time and date of visit
Referring website

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate about your order status
Respond to customer support requests
Improve our products, services, and Site functionality
Send promotional offers and updates (only with your consent)
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Recognize you when you visit the Site
Store your preferences
Analyze Site usage and improve performance

You can control cookies through your browser settings, but some features of the Site may not function if cookies are disabled.

4. Sharing Your Information

We may share your information with:

Service Providers
Payment processors (e.g., Wix Payments, Stripe, PayPal)
Shipping carriers
Analytics and marketing partners

Legal Requirements

We may disclose information when required by law or to protect our rights or safety.

We do not sell your personal information to third parties.

5. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, payment partners). This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third party before providing information.

6. Security of Your Information

We take reasonable measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.

7. Your Choices & Rights

You may:

Update your account information
Opt out of promotional emails
Request access to or deletion of your personal information

To exercise these rights, please contact us at:

Email: info@undergrowthgoods.com

Address: 309 Main Road, P.O. Box 342, Tyringham, MA 01264

8. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If we learn that we have collected information from a child under 13, we will delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Undergrowth LLC